Community and Advertising Guidelines

Last updated: 2026-09-18

ClaimTheMoon is a shared creative space. Help keep it welcoming, trustworthy and safe.

These guidelines apply to property names, signs, images, logos, links, advertisements and other content you publish through the platform.

Respect other people

Do not publish threats, targeted harassment, hateful abuse, sexual exploitation, private information without permission, or content encouraging violence or other unlawful activity.

Do not impersonate another person, business or public authority.

Advertise honestly

Advertisements must be lawful, accurate and clearly recognisable as advertising.

Do not use deceptive offers, fake endorsements, misleading financial claims, phishing links or malware. You are responsible for the legality of your advertisement and the website it links to.

Do not suggest that buying a virtual property provides real lunar land ownership or guaranteed investment returns.

Displaying your business in ClaimTheMoon does not create an endorsement, partnership or official affiliation with the platform.

Use content you have permission to use

Only upload text, artwork, photographs, music, logos and other material that you own or are authorised to use.

Do not assume that an image found online is free to reuse.

If you sell a property, ensure that any content remaining on it can lawfully continue to be displayed by the buyer, or remove that content before transfer.

Reporting a problem

Send reports to our e-mail.

Please include the property name or page address, the specific content, why you believe it is unlawful or violates these guidelines, and any useful supporting information.

For copyright or trademark reports, identify the protected work or right and explain your authority to report it. Include your contact details and a statement that your report is accurate and made in good faith.

We use report information to investigate and respond. We avoid disclosing unnecessary personal information.

How we respond

We may request clarification, restrict content, remove a link or suspend an account, depending on the seriousness of the issue.

Where appropriate, we explain the reason and give the affected user an opportunity to respond. Urgent safety, legal or fraud concerns may require immediate action.

You can request human review of a decision by emailing us with the relevant property, account or case reference.

Advertising payments do not exempt content from these guidelines. Refund rights are handled under our Refund and Cancellation Policy and applicable law.